Note: The excavator should contact the locator to see how they can help remedy the situation to get the marks completed in a timely manner. The reporting member is stating that the marking has not been completed due to extraordinary circumstances. The reporting member is stating the work area as defined on the ticket has been marked but they require a representative of the utility company present when excavating near their facility. The reporting member is stating the work area as defined on the ticket has been marked. Often this will be accompanied by their locator writing “Clear” or “OK” in the color of the type of utility and the company name abbreviation. The reporting member is stating the work area as defined on the ticket is clear of their facilities and that no marks may be visible. This member does not report the status of their locating. What are the status responses and what do they mean? Does Not Report MCA 69-4-501(24) states “Positive response” means notification through an electronic system provided by a notification center that is available to underground facility owners and excavators and is used for communicating and documenting the status of a request for a locate. Information to be sought before excavation - notification – exceptions, states: “(1) (b) (ii) underground facility owners notified by a notification center respond through the notification center that their underground facilities are located and marked, or that locating or marking is not necessary, and the excavator receives a positive response that locates and marks are either complete or unneeded.” Montana law allows the use of electronic methods to communicate with excavators. Search and Status Members Notified and Status Example: Is Ticket Check an “official/legal” way to communicate locate information? If there isn’t a usable email address, but a fax number is present, the system will attempt to send the status update to the fax number. If a properly formatted email address is on the locate request ticket the “Ticket Check” system will attempt to deliver the status information via email any time that the status is updated by any of the notified members. However, when you go Manage Tickets or click the review ticket on the website you can search for your ticket, and you will see that we report the status reported to us by the locators. It will only show you the ticket information, but not any “Status” information. On emailed tickets to the excavator, you will see the “Member Notified” section of the ticket. You should have already seen it in action as we have been using it since 2016. A locator can report to the Ticket Check system the status of their locating efforts on a specific ticket (locate request). It is an electronic communication tool for communication between the underground facility owner’s locator and the excavator. The Montana Utility Coordinating Council “MUCC” which is the advisory committee to the Utilities Underground Location Center (UULC) aka Washington811 and Montana811 has voted to clarify, expand and emphasize the usage of the “Ticket Check” system by our underground facility owners and excavators. Montana811 “Ticket Check” Aka “Positive Response”
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